This is to RAVE about the service that your company provided in response to my recent request to diagnose the furnace problem in my home From the first call that I placed – to every phone call returned thereafter including Gene the Service Manager office assistants – to Steve who diagnosed the problem – and finally to Keith who installed the new furnace – EVERYTHING was done with great respect, professionalism, friendliness, and quality. I received calls back as promised Now that’s a rarity in today’s world of contractors Prices did not change. Another rarity. Steve Keith were on time – another rarity. And, Keith the installer went the extra mile explaining everything to me, cleaning up, and replacing filters He also called the next day in follow up to a question I had. He obviously is a happy employee, and this company is to be complimented on the quality people they have working for them. I would recommend their services anytime to anyone…keep up the good work! (from Niagara Falls)